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Insider Threat Matrix™

  • ID: DT049
  • Created: 03rd June 2024
  • Updated: 25th July 2024
  • Contributor: The ITM Team

Social Media Monitoring

Social Media Monitoring refers to monitoring social media interactions to identify organizational risks, such as employees disclosing confidential information and making statements that could harm the organization (either directly or through an employment association).

Sections

ID Name Description
IF012Public Statements Resulting in Brand Damage

A subject makes comments either in-person or online that can damage the organization's brand through association.

IF017Excessive Personal Use

A subject uses organizational resources, such as internet access, email, or work devices, for personal activities both during and outside work hours, exceeding reasonable personal use. This leads to reduced productivity, increased security risks, and the potential mixing of personal and organizational data, ultimately affecting the organization’s efficiency and overall security.

IF021Harassment and Discrimination

A subject engages in unauthorized conduct that amounts to harassment or discriminatory behavior within the workplace, targeting individuals or groups based on protected characteristics, such as race, gender, religion, or other personal attributes. Incidents of harassment and discrimination may expose the organization to legal risks, potential reputational damage, and regulatory penalties. Additionally, individuals affected by such behavior may be at higher risk of retaliating or disengaging from their work, potentially leading to further insider risks.

MT020Ideology

A subject is motivated by ideology to access, destroy, or exfiltrate data, or otherwise violate internal policies in pursuit of their ideological goals.

 

Ideology is a structured system of ideas, values, and beliefs that shapes an individual’s understanding of the world and informs their actions. It often encompasses political, economic, and social perspectives, providing a comprehensive and sometimes rigid framework for interpreting events and guiding decision-making.

 

Individuals driven by ideology often perceive their actions as morally justified within the context of their belief system. Unlike those motivated by personal grievances or personal gain, ideological insiders act in service of a cause they deem greater than themselves.

MT021Conflicts of Interest

A subject may be motivated by personal, financial, or professional interests that directly conflict with their duties and obligations to the organization. This inherent conflict of interest can lead the subject to engage in actions that compromise the organization’s values, objectives, or legal standing.

 

For instance, a subject who serves as a senior procurement officer at a company may have a financial stake in a vendor company that is bidding for a contract. Despite knowing that the vendor's offer is subpar or overpriced, the subject might influence the decision-making process to favor that vendor, as it directly benefits their personal financial interests. This conflict of interest could lead to awarding the contract in a way that harms the organization, such as incurring higher costs, receiving lower-quality goods or services, or violating anti-corruption regulations.

 

The presence of a conflict of interest can create a situation where the subject makes decisions that intentionally or unintentionally harm the organization, such as promoting anti-competitive actions, distorting market outcomes, or violating regulatory frameworks. While the subject’s actions may be hidden behind professional duties, the conflict itself acts as the driving force behind unethical or illegal behavior. These infringements can have far-reaching consequences, including legal ramifications, financial penalties, and damage to the organization’s reputation.

MT013Misapprehension or Delusion

A subject accesses and exfiltrates of destroys sensitive data or otherwise contravenes internal policies as a result of motives not grounded in reality.

MT004Political or Philosophical Beliefs

A subject is motivated by their political or philosophical beliefs to access and destroy or exfiltrate sensitive data or otherwise contravene internal policies.

MT007Resentment

A subject is motivated by resentment towards the organisation to access and exfiltrate or destroy data or otherwise contravene internal policies. 

MT010Self Sabotage

A subject accesses and exfiltrates or destroys sensitive data or otherwise contravenes internal policies with the aim to be caught and penalised.

MT006Third Party Collusion Motivated by Personal Gain

A subject is recruited by a third party to access and exfiltrate or destroy sensitive data or otherwise contravene internal policies for in exchange for a personal gain.

IF008.006Inappropriate Usage of Social Media

A subject misuses social media platforms to engage in activities that violate organizational policies, compromise security, disclose confidential information, or damage the organization’s reputation. This includes sharing sensitive data, making unauthorized statements, engaging in harassment or bullying, or undertaking any actions that could risk the organization’s digital security or public image.

IF023.003Anti-Trust or Anti-Competition

Anti-trust or anti-competition violations occur when a subject engages in practices that unfairly restrict or distort market competition, violating laws designed to protect free market competition. These violations can involve a range of prohibited actions, such as price-fixing, market division, bid-rigging, or the abuse of dominant market position. Such behavior typically aims to reduce competition, manipulate pricing, or create unfair advantages for certain businesses or individuals.

 

Anti-competition violations may involve insiders leveraging their position to engage in anti-competitive practices, often for personal or corporate gain. These violations can result in significant legal and financial penalties, including fines and sanctions, as well as severe reputational damage to the organization involved.

 

Examples of Anti-Trust or Anti-Competition Violations:

 

  • A subject shares sensitive pricing or bidding information between competing companies, enabling coordinated pricing or market manipulation.
  • An insider with knowledge of a merger or acquisition shares details with competitors, leading to coordinated actions that suppress competition.
  • An employee uses confidential market data to form agreements with competitors on market control, stifling competition and violating anti-trust laws.

 

Regulatory Framework:

 

Anti-trust or anti-competition laws are enforced globally by various regulatory bodies. In the United States, the Federal Trade Commission (FTC) and the Department of Justice (DOJ) regulate anti-competitive behavior under the Sherman Act, the Clayton Act, and the Federal Trade Commission Act. In the European Union, the European Commission enforces anti-trust laws under the Treaty on the Functioning of the European Union (TFEU) and the Competition Act.

MT005.002Corporate Espionage

A third party private organization deploys an individual to a target organization to covertly steal confidential or classified information or gain strategic access for its own benefit.

MT005.003Financial Desperation

A subject facing financial difficulties attempts to resolve their situation by exploiting their access to or knowledge of the organization. This may involve selling access or information to a third party or conspiring with others to cause harm to the organization for financial gain.

IF012.002Statements On Personal Social Media

A subject uses personal social media accounts to post statements or other media that can result in brand damage through association between the subject and their employer.

IF012.001Statements On Organization's Social Media

A subject uses existing access to social media accounts owned by the organization to post statements or other media that can result in brand damage.

IF016.001Misuse of a Corporate Card

A subject may misuse a corporate credit for their own benefit by making purchases that are not aligned with the intended purpose of the card or by failing to follow the policies and procedures governing its use.

IF016.007Excessive Overtime

A subject that self reports hours worked, and/or is eligible to claim overtime or an individual responsible for reporting such working time may falsify time records or make false representations to a working time system to cause payment or time in lieu for unperformed work.

IF016.004Insider Trading

A subject with access to sensitive or confidential information may decide to use that information to trade the company's stock or other securities (like bonds or stock options) based on significant, nonpublic information about the company.

IF016.005Modification of Invoices

A subject with access to a billing system or indirect access to a billing system misuses their access to modify existing invoices, causing payments to be diverted to themselves, a business they own, or a third party.

IF016.002Unauthorized Bank Transfers

A subject misuses their direct or indirect access to dishonestly redirect funds to an account they control or to a third party.

IF015.003Theft of Other Digital Assets

A subject steals other digital assets, such as monitors, hard drives, or peripherals, belonging to an organization.

IF015.002Theft of a Corporate Mobile Phone

A subject steals a corporate mobile phone belonging to an organization.

IF015.001Theft of a Corporate Laptop

A subject steals a corporate laptop belonging to an organization.